Console faults hide. The same symptom can come from a damaged port, a tired part, or a board fault - so we find the real cause first, then quote it. No work starts without your approval.
Because the same symptom can have different causes, and the model matters. A no-picture console might need an HDMI port, or the fault might be somewhere else on the board. Quoting after diagnosis means the number we give you is the number for your console and the fault we found.
No repair, no charge. If you decide against the fix, or we cannot fix it, there is no repair bill. You get your console back, and we will explain what we found.
At check-in, after the diagnosis. Board-level work like HDMI port replacement is microsoldering, so we will give you a date at check-in and let you know when it is ready.